PRIVACY POLICY

Effective Date: 1/1/25

At BeZero, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and applicable laws in South Australia. By using our website (

https://bezero.com.au) or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information when you interact with our website or services:

1.1 Information You Provide

NameEmail addressPhone numberBilling and shipping addressesPayment information (processed securely through third-party providers)

1.2 Automatically Collected Information

IP addressBrowser type and versionOperating systemPages visited on our websiteDate and time of your visit

1.3 Cookies and Tracking Technologies

We use cookies to improve your experience on our website. Cookies collect non-identifiable information about how you interact with our site. You can disable cookies in your browser settings, but some features of our website may not function properly.

2. How We Use Your Information

We collect and use your information for the following purposes:

To provide products or services you’ve requestedTo process payments and deliver ordersTo respond to inquiries or customer support requestsTo improve our website, services, and user experienceTo send marketing communications (if you have opted in)To comply with legal obligations

3. Disclosure of Your Information

We do not sell your personal information. However, we may share your information with:

Service Providers: Third-party companies that help us operate our website, process payments, or deliver products.Legal Authorities: If required by law, court order, or to protect our legal rights.Marketing Partners: If you’ve opted in to receive marketing communications, your information may be shared with trusted partners for promotional purposes.

4. Storage and Security of Your Information

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, or disclosure. This includes:

Secure servers and data encryption for sensitive informationRestricted access to personal data within our organisation Regular security audits of our systems

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Accessing and Updating Your Information

You have the right to:

Request access to the personal information we hold about youCorrect or update your personal information if it is inaccurate or incompleteRequest that we delete your personal information, subject to legal or business requirements

To exercise these rights, please contact us.

6. Marketing Communications

If you’ve opted in to receive marketing communications, you can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. International Data Transfers

As BeZero operates in Australia, your personal information will primarily be stored and processed within the country. If any information is transferred outside of Australia, we will ensure it is handled in compliance with the Privacy Act 1988 (Cth).

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and your continued use of our website constitutes acceptance of the updated policy.